Case study · Business Central
Screenshot: Oberfläche im Onlineshop

Customer-specific end prices at the click of a button

Tiered prices, discount groups and customer terms in Microsoft Dynamics 365 Business Central at a glance – instead of hunting through price lists on the phone.

1 click
End price per customer
Tiers
incl. discount groups
Excel
Export included
Client file

item Bayern GmbH

Industry
Industrial modular systems & aluminium profiles
Project
Custom extension for Business Central
Location
Bavaria · Production & logistics on 1,800 m²

item Industrietechnik GmbH is a pioneer and globally leading provider of modular systems for industrial applications. Since 1976 the company has developed and sold solutions for building machines, workplace equipment and plants. item Bayern strengthens the presence in southern Germany – with sales, service and production on 1,800 m², including a warehouse, logistics and machining centre for aluminium profiles.

Challenge & solution

From price-list chaos to a clear end price

The challenge at item Bayern: every customer has individual prices composed from several sources – customer-specific price lists with quantity tiers, customer price groups, and item discount groups combined with customer discount groups.

For sales that meant: to quote the correct end price on the phone, staff had to manually check multiple price lists, reconcile discount groups and calculate the price themselves. That cost time, was error-prone and created uncertainty in price communication.

We built a tailored extension for Microsoft Dynamics 365 Business Central that gives sales staff instant access to the actual end-customer prices per customer – including tiered prices, discount groups and Excel export.

The result: faster phone quotes, fewer errors, satisfied customers.

Business Central: All end-customer prices
Business Central: Price origin & terms
Business Central: End-customer prices at a glance
Key features

What the extension delivers.

Tiered prices & price lists

Customer-specific price lists with quantity tiers feed directly into the end price.

Customer price groups

Entire customer groups get their own terms – without looking up multiple lists by hand.

Combined discount groups

Item and customer discount groups control percentage line discounts in a transparent way.

Instant price per customer

Sales see the actual end-customer price per customer at the click of a button in Business Central.

Excel export

Prices and terms can be exported for alignment and documentation.

Fewer phone errors

No more manual price calculation – clearer quotes, less uncertainty.

Next step

Planning a similar project?

Whether end-customer prices, shop integration or a custom Business Central extension: we will deliver it with you. Get in touch – no obligation.