Case study · Business Central & Shopware 6
ErgoPack logo

Business Central and Shopware 6 for the B2B shop

ErgoPack builds ergonomic packaging technology Made in Germany. For business customers we connect Microsoft Dynamics 365 Business Central with Shopware 6 and the ErgoPack B2B portal. Master data, prices and orders run through the ERP. The shop and portal stay the front end for dealers and service.

BC and shop
Items, prices, stock, orders
B2B portal
Orders, products & support for dealers
B2B
Business customers, roles & group prices
Client file

ErgoPack

Industry
B2B · ergonomic packaging technology
Project
Business Central, Shopware 6 & B2B portal
Technology
Dynamics 365 Business Central & Shopware 6

At ErgoPack, Business Central stays in the lead for master data, prices and sales orders. Inside the ERP, the Shopware areas control items, categories, price lists and uploads. Duplicate care in the shop is gone.

Shopware 6 and the ErgoPack B2B portal are the front end for business customers: orders and invoices, machines and catalogue, plus tickets and service. That includes employee logins, roles and customer-specific prices.

Overview & interfaces

ERP in the background, portal and shop up front.

Items, prices, stock and business customers are maintained in Business Central and synced with Shopware 6, including the Shopware menus for web items, categories and price lists. Orders come back into BC. Status and documents go back into the shop.

On top sits the ErgoPack B2B portal: a dealer dashboard with order overview, product catalogue and support. Customers do not need to find their way around the ERP.

Business Central stays the source of truth for master data and orders. The B2B portal and the shop are the everyday front end.

ErgoPack B2B portal: orders, products and support
Business Central: Shopware area with items and Related menu
Scope of work

Portal, shop and ERP under control.

Less duplicate care, real B2B and a portal dealers use every day. Sync status and logs help support and operations.

ErgoPack B2B portal

Dashboard with orders and invoices, machine catalogue and support. The front end for dealers.

Item master data & variants

Mark web items in BC. Variants, images, attributes and categories drive the shop.

Shopware area in BC

Categories, price lists, group items and uploads straight from the ERP, without duplicate care.

Prices & customer groups

List, tier and special prices. Debtor price groups mapped to shop customer groups.

Stock levels

Stock from BC locations, out-of-stock control and variant stock.

Business customers & roles

Debtors with addresses. Contacts as shop users with view, order and approval roles.

Order handling

Shop orders as sales orders in BC, including status feedback and an order dashboard.

Documents in the shop

Invoices and delivery notes from BC or the archive as downloads for the customer.

Sync & operations

Manual or via the job queue. Logs and status right on the record.

Next step

Planning a similar project?

Connect Business Central with Shopware 6. Ideal for B2B with business customers, roles and customer-specific prices. Get in touch with no obligation.