28.12.2023 · 2 min read

Shipping and returns processing in Business Central

With the combination of Microsoft Dynamics 365 and Microsoft 365 Business Central you are well equipped from the first customer contact through to the order. From product maintenance through to goods issue.

Shipping and returns processing in Business Central

Our interface for organising shipping and returns extends the feature set as if it had always been there. Create shipping labels for a wide range of parcel carriers, keep customers informed about the shipping status of their order, and handle returns simply and tailored to your company’s needs. Through seamless integration into existing business processes and workflows in Dynamics and Business Central, you save time and resources and ease the load on your team.

Our benefits and services

Full-service support

We support you for the long term. And when your requirements change, we are there and adapt the interface to your company’s needs.

Seamless integration

With Business Central and Dynamics you have powerful tools at hand, and we get the best out of them for your company. Our interface is seamlessly integrated for an optimal workflow.

Time and cost savings

Whether you are on the road (tablet, iPad, etc.) or working from home. Dynamics 365 Business Central is available and controllable from anywhere.

Shipping processing directly from Business Central

Create shipping labels

Have shipping labels for the selected carrier created automatically and print them directly

A wide range of carriers to choose from

This keeps you fully flexible and independent, and you can always choose the most favourable rate for goods shipping.

International shipping

Ship parcels worldwide and complete customs documents with ease

Send tracking information by email

Automatically send emails with shipping and tracking information to your customers

Keep an eye on shipment status

Tracking numbers are stored automatically in the order, so you can check shipment status at any time and spot problems early.

Simplify returns processes

Receive system messages with all the information customers entered in the claims form, automatically in Microsoft Teams. Align with colleagues, approve the return, create return labels and inform the customer. Handled simply and straightforwardly directly in Teams, all data is stored in Dynamics and available to view.

Conclusion

What now?

Discover today how your processes can be optimised with Solutioo’s Magento API. Take a look at Microsoft AppSource and let’s get started together!