Case study · Shopware & Business Central
Gelato-Express logo

B2B Shopware shop connected to Business Central – with individual customer prices

Gelato-Express specialises in premium ice cream supplies and organic ingredients for wholesale. For Alfred Pfersich GmbH & Co. KG we connected the B2B Shopware shop to Microsoft Dynamics 365 Business Central and extended the ERP with tailored customisations.

150
Prices in one API request (2–3 seconds)
B2B
Customer groups with individual prices
BC
Central maintenance of images & categories
Client file

Gelato-Express

Industry
B2B · ice cream supplies & organic ingredients
Project
Connecting Shopware to Business Central

Gelato-Express specialises in premium ice cream supplies and organic ingredients for wholesale, with a wide range of products that enrich gelato creations.

For Pfersich we delivered the B2B Shopware connection to Microsoft Dynamics Business Central, including extensive custom ERP adaptations.

Challenge & solution

Built for B2B

For the B2B shop we built a high-performance interface to Microsoft Dynamics 365 Business Central, complemented by targeted extensions inside BC.

The focus is seamless, automated transfer of all business-critical data – from individual customer prices and product information through to structured marketing copy. After login, business customers see their personal price based on pricing logic maintained in BC.

Weight calculations for different packaging units and central maintenance of images and categories also run in Business Central. Automated price checks on order download and debtor import with direct customer-group assignment keep day-to-day B2B operations smooth and error-free.

The solution is fully geared to efficiency, scalability and the specific needs of a professional B2B environment.

After login, business customers see their personal price – based on the pricing logic in Business Central.

Shopware B2B shop Gelato-Express
Business Central: prices & product data
Shopware ↔ Business Central connection
B2B customer prices and item master data
Central category and image maintenance in BC
Key features

What sets this integration apart.

High-performance price updates

Up to 150 prices in one API request within 2–3 seconds – ideal for dynamic B2B pricing.

Customer groups with individual prices

After login, every B2B customer sees their personal prices including tiered or special prices from BC.

Multichannel-ready sales structure

Channel-dependent control of prices and product logic for differentiated B2B requirements.

Order price check on download

When orders are downloaded from the shop, prices are checked again by BC and adopted.

Image management in BC

Maintain and link product images centrally in Business Central instead of per sales channel.

HTML marketing copy

Marketing descriptions via CSV/Excel into BC, then as HTML to Shopware.

Central category management

Product categories centrally in Business Central – consistent across channels.

Fully automated data updates

Prices, texts, images and more updated regularly without manual work.

Debtor import with group assignment

Customers imported from BC to Shopware automatically, including groups and delivery addresses.

Automated weight calculation

Packaging units such as sack, parcel or pallet with dynamic weight calculation in BC.

Next step

Planning a similar project?

From idea to go-live: connect Shopware to Business Central – with individual B2B pricing logic. Get in touch with no obligation.